FAQ

Before contacting Jasper Auto Parts, we recommend having the following information ready:

• VIN (Vehicle Identification Number)

• Year, Make, and Model of your vehicle

• Engine type and transmission type

• Your invoice or order number (if applicable)

This helps us quickly find the right used engine or transmission for your vehicle.

Your VIN is a 17-character alphanumeric code found on:

• The driver’s side dashboard, visible through the windshield

• The driver-side door frame label
  Can’t find it? Call us—we’re happy to assist!

Absolutely! At Jasper Auto Parts, we ship to:

• Residential addresses (Note: No forklift delivery)

• Auto repair facilities

• Business locations

We offer free shipping across the continental U.S.

Yes! We offer wholesale auto parts pricing for:

• Body shops

• Auto mechanics

• Insurance adjusters

• Repair facilities

Call our wholesale team at XXXXXXXXX to set up your account.

No, the VIN is not required at checkout, but we highly recommend providing it immediately after purchase.
This ensures the used engine or transmission fits your vehicle correctly.
Customers are responsible for verifying compatibility before ordering.

Once your order is shipped, you will receive a shipment confirmation email with tracking details.
For help with your order, contact us at support@jasperautoparts.com.

Returns are accepted with the original receipt and are subject to a 25% restocking fee.
Returns must be approved in advance.
Note: We are not responsible for incorrect part orders made by the customer.

If we shipped the wrong part, contact us immediately and we will make it right.
If the error was on the buyer’s end (incorrect part ordered), the customer is responsible for any additional shipping or replacement costs.

The automotive industry consists of many acronyms for long strings of words, here is a list of our most popular:

4WD: Four Wheel Drive (AWD)

ABS: Anti-lock Braking System

Amp: Amplifier

AWD: All Wheel Drive (4WD)

CVT: Continuously Variable Transmission

DOHC: Dual Over Head Camshaft

ECU: Electronic Control Unit

EGR: Exhaust Gas Recirculation

FWD: Front Wheel Drive

LF: Left Front (Driver Side Front)

LR: Left Rear (Driver Side Rear)

MAF: Mass Airflow Sensor

PS: Power Steering

RF: Right Front (Passenger Side Front)

RR: Right Rear (Passenger Side Rear)

RWD: Rear Wheel Drive

SIPS: Side Impact Protection System

SOHC: Single Over Head Camshaft

SRS: Supplemental Restraint System

VIN: Vehicle Identification Number

VVT: Variable Valve Timing

Use our Request A Quote form in the top menu to let us know what you need.
We’ll do our best to source the right used auto part quickly.
Need help now? Call us directly for immediate assistance.